BLOG 6-15-23: Protocols for a Good Conversation
Protocols for a Good Conversation
A good conversation is an opportunity, a creative endeavor, that takes us down many surprising paths. Sometimes a conversation brings resolution. Sometimes it opens up more questions that lead to more conversations, friendships, understanding and curiosity.A good conversation enables us to find common ground or new understanding about people different than ourselves as we share our stories, humorous incidents and beliefs.
What are the protocols for a connecting conversation?
- A relaxed, gracious presence and a focus on the person you are with
- Maintaining eye contact without staring
- Listening more than you speak. As someone with hearing loss, I know that we listen with our eyes, our ears, our body language, as well as our brains.
- Avoid words or phrases that fuel conflict such as “you never”
- Respect boundaries by not asking questions that may be too personal, i.e. salary
- Gradually move beyond small talk, such as the weather, to more relationship-building topics: vacations, hobbies, interests, etc.
- Share your beliefs or passions, as appropriate, without forcing or expecting others to agree with you
- Prepare for connections by being well-read and aware of what is going on in the world
A colleague of mine jots down ideas for conversation starters in his cellphone and reviews them before leaving home.
A good conversation can be the beginning of a meaningful relationship or make a current one better.
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